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Response time
We typically respond within 24 hours.
Hours
Monday – Friday, 9am – 6pm EST. Weekends, 10am – 4pm EST.
Quick help
New here? See what MySteps does on the Features page.
Questions about cost? It’s all on the Pricing page.
Common questions
How do I change my username?
Usernames are currently permanent once set. If you need to change yours, contact support with your reason and we’ll help you out.
Can I have multiple pages?
Each account has one page. For separate brands or projects, create separate accounts with different email addresses.
I can’t log in — what now?
Use the “Forgot password” link on the login page. If you’re still stuck, send us a message above.
How do I delete my account?
Dashboard → Settings → Danger zone. It removes your page, links and analytics. There’s no undo.